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A Message About Delta Dental of Missouri’s Coronavirus Preparedness

In response to the coronavirus (COVID-19) situation, Delta Dental of Missouri has activated our comprehensive Business Continuity Plan and implemented our virtual workforce program, in which nearly all of our employees are able to perform their regular job duties while telecommuting from home during normal business hours.

This contingency business model allows our organization to help ensure the health and well-being of our employees, and to minimize any disruption in service for our members, clients, network dentists and producers.

Many of our employees telecommute from home regularly, including those from our customer service center and our claims team.

As a result, our customer service team is ready to serve you as usual from 7:00 a.m. to 5:00 p.m. Central time, Monday through Friday. Claims continue to be processed within our standard timeframes.

We are continuously monitoring updates and guidance about the coronavirus from the Centers for Disease Control and Prevention (CDC) and the Missouri Department of Health and Senior Services.

As we navigate this evolving situation together, we are committed to continuing to deliver exceptional service to you.

We will provide additional updates as needed from our home page.

Sincerely,

Delta Dental of Missouri

The largest networks.

In Missouri and across the nation, Delta Dental offers the largest proprietary network of participating dentists of any dental benefits plan.

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A commitment to care.

99.4% of our members are satisfied with our customer care. Specialists are waiting to answer any questions you have before enrolling.

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The Delta Dental Difference®

Delta Dental is a non-profit with a social mission to improve oral health through a comprehensive approach to dental benefits. When your dental plan includes the nation's largest network of dentists, emphasizes prevention, and is committed to support wellness, your overall health will benefit.